Case Coordinator
Position Summary
The Case Coordinator screens, supervises and supports CASA volunteers and oversees the management of cases referred for and/or assigned to CASA volunteers.
Job Responsibilities
- Participate in the interviewing, screening and training of prospective CASA volunteers
- Prepare court orders and assign new cases to CASA volunteers
- Coordinate and facilitate case review
- Review and edit CASA court reports in collaboration with the CASA volunteer and approve prior to distribution
- Supervise, support, advise and coach Team Leaders and CASA volunteers with an adherence to CASA policy and procedures and in alignment with the program’s mission
- Participate in quarterly Team Leader Meetings
- Oversee collection of monthly paperwork and 60-Day Reviews from Team Leaders
- Complete 60-Day Reviews
- Collaborate on volunteer recognition and retention practices
- Identify and recommend relevant topics and opportunities for continuing education
- Track and communicate CASA volunteer continuing education requirements
- Document volunteer and case information in database
- Maintain volunteer and case files in accordance with National CASA standards
- Ensure compliance with local, state and federal legal mandates as well as National CASA Association and California CASA Association standards
Qualifications and Requirements
- BA/BS degree
- Experience in the fields of child welfare, child development, juvenile justice or social services
- Experience working with volunteers is preferred
- Ability to prioritize and effectively manage multiple tasks and projects in order to meet mandated deadlines
- Strong organizational skills with attention to detail
- Ability to offer critical analysis in conjunction with an empathic response
- Capable of establishing and maintaining effective working relationships with staff, volunteers and stakeholders
- Knowledge and application of self-care and stress management practices
- Excellent verbal and written communication skills
- Strong computer skills, proficiency with Microsoft Office (Word, Excel, PowerPoint), and ability and willingness to learn new software as needed
- Must be respectful of all people regardless of race, ethnicity, culture, socioeconomic background, religion, gender, sexual orientation or disability
- Criminal justice fingerprint clearance (Federal, State, CACI)
Compensation:
$60,000 with benefits (medical and retirement)
Additional information:
This is a full-time, exempt position. The position requires an ability to work some evenings and weekends. Reports to Program Director.
Deadline:
Submit resume and cover letter as PDF files to career@cccocasa.org by February 17.
