Case Coordinator
Position Summary
The Case Coordinator screens, supervises and supports CASA volunteers and oversees the management of cases assigned to CASA volunteers.
Job Responsibilities
- Participate in the interviewing, screening and training of prospective CASA volunteers
- Prepare court orders and assign new cases to CASA volunteers
- Coordinate and facilitate case review
- Review, edit, approve and distribute CASA court reports in collaboration with the CASA volunteer
- Supervise, support and advise team leaders and CASA volunteers with an adherence to CASA policy and procedures and in alignment with the program’s mission
- Participate in meetings with team leaders and CASA volunteers
- Review incoming case documents, monthly logs and 60-Day Reviews
- Complete reports on case and volunteer activity
- Record volunteer and case information in database
- Maintain volunteer and case electronic files in accordance with National CASA standards
- Track and communicate CASA volunteer continuing education requirements
- Identify and recommend relevant topics and opportunities for continuing education
- Collaborate on volunteer recognition and retention practices
- Ensure compliance with local, state and federal legal mandates as well as National CASA Association and California CASA Association standards
Qualifications and Requirements
- BA/BS degree
- Experience in the fields of child welfare, child development, juvenile justice or social services
- Experience working with volunteers is preferred
- Ability to prioritize and effectively manage multiple tasks and projects in order to meet mandated deadlines
- Strong organizational skills with attention to detail
- Ability to offer critical analysis and constructive feedback
- Capable of establishing and maintaining effective working relationships with staff, volunteers and stakeholders
- Knowledge and application of self-care and stress management practices
- Strong computer skills, proficiency with Microsoft Office (Word, Excel, PowerPoint), and ability and willingness to learn new software and applications
- Excellent verbal and written communication skills
- Must be respectful of all people regardless of race, ethnicity, culture, socioeconomic background, religion, gender identity, sexual orientation or disability
- Criminal justice fingerprint clearance (Federal, State, CACI/child abuse registry)
Compensation:
$60,000/year with benefits (health insurance, paid time off, retirement plan)
Additional information:
This is a full-time, exempt position. The position requires an ability to work some evenings and weekends.
Deadline:
Email your resume and a cover letter as PDF files to career@cccocasa.org. Explain in the cover letter your interest in the position and why you are the ideal candidate for the job.
