Case Coordinator

Position Summary

The Case Coordinator screens, supervises and supports CASA volunteers and oversees the management of cases referred for and/or assigned to CASA volunteers.

 

Job Responsibilities

  • Participate in the interviewing, screening and training of prospective CASA volunteers
  • Prepare court orders and assign new cases to CASA volunteers
  • Coordinate and facilitate case review
  • Review and edit CASA court reports in collaboration with the CASA volunteer and approve prior to distribution
  • Supervise, support, advise and coach Team Leaders and CASA volunteers with an adherence to CASA policy and procedures and in alignment with the program’s mission
  • Participate in quarterly Team Leader Meetings
  • Oversee collection of monthly paperwork and 60-Day Reviews from Team Leaders
  • Complete 60-Day Reviews
  • Collaborate on volunteer recognition and retention practices
  • Identify and recommend relevant topics and opportunities for continuing education
  • Track and communicate CASA volunteer continuing education requirements
  • Document volunteer and case information in database
  • Maintain volunteer and case files in accordance with National CASA standards
  • Ensure compliance with local, state and federal legal mandates as well as National CASA Association and California CASA Association standards

Qualifications and Requirements

  • BA/BS degree
  • Experience in the fields of child welfare, child development, juvenile justice or social services
  • Experience working with volunteers is preferred
  • Ability to prioritize and effectively manage multiple tasks and projects in order to meet mandated deadlines
  • Strong organizational skills with attention to detail
  • Ability to offer critical analysis in conjunction with an empathic response
  • Capable of establishing and maintaining effective working relationships with staff, volunteers and stakeholders
  • Knowledge and application of self-care and stress management practices
  • Excellent verbal and written communication skills
  • Strong computer skills, proficiency with Microsoft Office (Word, Excel, PowerPoint), and ability and willingness to learn new software as needed
  • Must be respectful of all people regardless of race, ethnicity, culture, socioeconomic background, religion, gender, sexual orientation or disability
  • Criminal justice fingerprint clearance (Federal, State, CACI)

Compensation: 

$60,000 with benefits (medical and retirement)

Additional information:

This is a full-time, exempt position. The position requires an ability to work some evenings and weekends. Reports to Program Director.

Deadline:

Submit resume and cover letter as PDF files to career@cccocasa.org by February 17.

No phone calls please!